Jesse Neill

WorkCloud, a legal technology consultancy and long-standing Actionstep implementation partner, and VXT, a phone system built specifically for law firms, have announced a strategic partnership to help firms modernise their client communication and time capture.The partnership brings together WorkCloud’s experience supporting more than 400 law firms across Australia and New Zealand as they move to cloud-based practice and document management systems, with VXT’s legal-specific phone system that integrates directly with practice management software such as Actionstep.

Most attorneys lose $15,000 a year on unlogged phone calls. Here's how automatic time tracking captures the time spent on phone calls and pays for itself within weeks.

VXT Co-Founder and Chief Technology Officer (CTO) Lucy Turner has been named the 2026 Xero Hi-Tech Young Achiever of the Year at the New Zealand Hi-Tech Awards.The award recognises her technical leadership, judgement under pressure, and the part she has played in building one of the country's fastest-growing tech companies from Christchurch.As Co-Founder and CTO of VXT, Lucy leads the engineering behind a phone system that has now processed more than 20 million calls with 99.99% reliability.

AI notetakers can give you a clean transcript and a tidy summary, but for law firms that's only half the job — the other half is getting notes into the right matter and capturing billable time without adding 20 minutes of admin. We tested the AI notetakers most law firms are considering in 2026 to see which ones actually hold up.

In this article, we’ll explore how AI notetakers work, why lawyers are ditching handwritten notes, and how forward-thinking firms are using these tools as part of their broader tech stack to win back their time.

In this guide, we’ll break down what call recording disclosure actually is, why it matters, and how to approach it in a way that keeps clients at ease while protecting your firm. We’ll also provide practical scripts and implementation ideas for inbound and outbound calls, ensuring your process remains consistent no matter who picks up the phone.

In this article, we’ll explore why relying on memory and handwritten notes is a gamble your firm shouldn't take. We’ll cover how call recording prevents misunderstandings, confirms verbal instructions, and shuts down disputes before they start. Most importantly, we’ll explain why where you save those recordings is just as critical as the recording itself.

Attorneys everywhere face the same challenges, but don’t often get the chance or the space to step back, ask questions, swap stories, and share what’s actually working. That’s what we saw recently in Austin, when we hosted our latest in-person File Notes Live event with LT Global Practice Management at Soho House. We brought together law firm leaders, tech partners, and operations managers to dig into the realities of running a law firm and some of the most complex challenges facing the legal industry right now. We hosted the event in Austin the same week as 8am’s Kaleidoscope conference. Both rooms surfaced the same themes: how firms adopt tech, align their teams, and build businesses that don’t rely on one person. If you’re curious about Kaleidoscope and what it means for firm owners, check out our recap here.

Missed Kaleidoscope 2025? No worries. Here’s a quick recap of the conversations, ideas, and highlights from 8am’s first-ever customer conference in Austin, Texas.

We’re excited to share that VXT has been named a finalist in the 2025 Clio Integration Awards, Best Practice of Law App.The Clio Integration Awards celebrate the most innovative apps in Clio’s App Directory (the legal industry’s largest app ecosystem).Out of more than 250 apps, VXT was recognized for helping attorneys spend less time on paperwork and more time with their clients.

Last week our team headed to Sydney for the ALPMA Summit 2025, and what a week it was. From real talk with firms about their biggest challenges to some unforgettable conference antics, we came away with plenty to share.

VXT Co-Founder and CEO Luke Campbell has been named the winner of the Steinlager Entrepreneurship & Leadership Award at the 2025 Robert Walters New Zealand Leadership Awards.The award recognises leaders who use their resilience, innovation, and vision to drive change and inspire progress.

[Xero Practice Manager (XPM)](https://www.xero.com/xero-practice-manager/), Xero’s cloud-based accounting practice management software, and [VXT](https://www.vxt.ai/), a phone system built for accountants, have launched a new integration designed to improve communication and practice management for accounting firms.

‍In late July, we officially opened the doors to VXT’s brand-new office in Christchurch, New Zealand!‍ To celebrate we hosted a launch party with our teammates, friends, some of our closest partners and even a surprise flight from the US for one lucky attendee.

OneLaw, a leading legal practice management platform by and VXT, a cloud-based VoIP phone system built for law firms, have announced a new integration designed to improve communication and practice management for law firms in New Zealand.

VXT Co-Founder Luke Campbell has been named the 2025 Xero Hi-Tech Young Achiever of the Year at the New Zealand Hi-Tech Awards.

Law Biz Con 2025 brought together legal entrepreneurs, law firm leaders, and industry experts for two days of strategy, innovation, and connection on the Gold Coast. We were proud to join the legal industry’s best and brightest to explore the future of law firm growth and where VXT fits into that future. ‍Couldn’t make it to Law Biz Con this year? No worries, here’s a quick recap of what you missed.

VXT co-founders Luke Campbell and Lucy Turner have been named in the Forbes 30 Under 30 Asia list in the Artificial Intelligence category, recognising their role in building one of New Zealand’s fastest-growing legal tech startups. Founded in 2018, VXT began as a voicemail transcription tool developed out of the University of Canterbury’s Centre for Entrepreneurship. Today, the company has evolved into a phone system built for lawyers. Law firms use VXT to make calls, send messages, host meetings, and automate the paperwork associated with those communications through legal integrations and AI.

Lead Docket, a lead management platform from Filevine, and VXT, a cloud-based VoIP phone system built for law firms, have announced a new integration for personal injury attorneys.

Law firms using legal practice management software Lawcus can now simplify their communication management and reduce time spent on call-related paperwork with VXT’s latest integration. The VXT-Lawcus integration automatically tracks time spent on calls, transcribes and summarizes phone conversations, and allows you to save file note details directly to Lawcus. Continue reading for a quick overview of VXT’s integration with Lawcus.

‍Lawcus, a leading legal practice management platform, and VXT, a cloud-based VoIP phone system built for attorneys, have announced a new integration designed to improve communication and case management for law firms. ‍The VXT-Lawcus integration will help attorneys reclaim time, reduce risk and improve billing accuracy by automatically tracking time spent on calls, transcribing and summarizing calls, and letting attorneys save file notes from calls directly into Lawcus.

AI-powered phone call transcripts and summaries, used in conjunction with AI-assistant tools common in practice management systems (PMS), take the pain out of note-taking during and after calls. In this article, we’ll explore how law firms like Nest Legal are already using VXT’s AI phone call transcripts and summaries, and how these features work alongside AI assistants like Smokeball’s Archie AI to free up attorneys so they can spend more time on high-value work.

Missed out on LawFest this year? We’ve got you covered with all the details!

Couldn’t make it to Smokeball Spark this year? No problem, here’s what you missed.

Tired of losing important call details to handwritten notes or spending hours on admin? AI-powered phone call transcription and summaries are transforming how attorneys manage client conversations. From resolving disputes with confidence to cutting down on tedious note-taking, AI ensures every word is captured and stored in your practice management system. Read on to see why law firms are ditching handwritten notes for smarter, automated solutions.

Discover how law firms can improve communication with VXT’s Call Flow Builder. Learn about call routing, creating ideal call flows, and enhancing client interactions effortlessly.

Ready to embrace data-driven law? Here’s how legal data analytics can help you grow your law practice with clarity and confidence.

Discover how law firms can achieve product-market fit, bridge the access-to-justice gap, and tap into the trillion-dollar latent legal market. Learn key strategies from Clio’s Founder and CEO, Jack Newton on how you can use innovation, alternative pricing models and legal tech to reach product market fit for your law firm.

Discover strategies to thrive in an economic downturn with insights from Silicon Valley venture fund attorney Shane Goudey. Learn how attorneys can navigate economic uncertainty, build resilience, and recession-proof their legal careers in challenging times

Explore VXT’s key takeaways from ClioCon 2024 and the Legal Trends Report, including tips on enhancing client experiences, simplifying daily tasks with automation, and evolving billing methods for attorneys.