Lead Docket, a lead management platform from Filevine, and VXT, a cloud-based VoIP phone system built for law firms, have announced a new integration for personal injury attorneys.
With this integration, attorneys can automatically sync contacts between platforms, generate AI phone call transcripts and summaries, and save call notes directly into Lead Docket with a single click, improving client communication, simplifying lead management, and saving valuable time.
CEO and Co-Founder of VXT, Luke Campbell, believes this integration will improve the experience for many Filevine firms who often use Lead Docket to track client intake.
"With the Lead Docket-VXT integration, we’re giving personal injury firms a better way to manage their client journey,” Campbell said.
“By integrating directly with Lead Docket, we’re also deepening our partnership with Filevine and also helping their firms improve client experience from the very first phone call to the final verdict.
For personal injury attorneys, the first client call often comes at a chaotic moment, after an accident, injury, or life-altering event.
That initial conversation is full of vital details, but it’s also easy for documentation to fall through the cracks or to miss important context when these attorneys are often juggling back-to-back calls, driving between appointments, or in the courtroom.
“We know that for personal injury attorneys, early impressions are everything.
“If you miss a call or fumble the follow-up, you risk losing the case.
“In a practice area where contingency billing is the norm, lead management is critical.
“By combining VXT’s features like contact syncing and AI phone call transcripts and summaries with Lead Docket’s intake automation, law firms can improve client experience and document key details during high-stress moments.
“This integration will ultimately help personal injury firms increase their revenue and win more cases by converting more leads into clients.”
Given personal injury firms bill on a contingency basis, small firms can’t afford admin like paperwork and call note-taking to eat up more their workweek.
Jack Rutherford, who has been using VXT with Filevine since 2024, said the integration has helped his his small firm keep up with a high volume of leads, managing hundreds of calls and saving hours every week.
“We tried Google Voice, Dialpad, and RingCentral…none of them integrated well with Filevine,” Rutherford said.
“I wasted hours trying to make them work, only to end up frustrated.
“With VXT, everything’s where it should be.
“I can access notes instantly and give clients updates without missing a beat.
“I can also start every call from a place of knowledge and connection, even if I haven’t spoken to that client in months.
“This system saves me five to ten hours a week on paperwork and admin.”
Josh Hostilo, Filevine Product Director, said the partnership with VXT reflects the continued efforts of integrating seamless technology for growing firms.
“Over a thousand top-performing Filevine firms already rely on Lead Docket to capture and manage leads, but now, with VXT in the mix, they can close the loop between communications and client intake,” said Hostilo.
“By combining intelligent phone tools with a streamlined lead management system, we’re transforming how legal teams work.”
“In a digital-first world, firms need smarter tools to stay competitive – and this integration delivers just that.”
The Lead Docket integration joins VXT’s expanding ecosystem of legal tech solutions, joining existing integration partnerships with notable legal practice management systems like Filevine, Clio, MyCase, LEAP, and Smokeball.
With customers across the United States, Canada, the UK, Australia, and New Zealand, VXT continues to support thousands of attorneys with tools that make communication simpler and practice management easier.
For attorneys not yet using VXT, booking a demo is the quickest way to see how the VXT-Lead Docket integration can enhance calling and lead management at your firm.
About VXT
VXT is the only cloud-based VoIP phone system designed specifically for law firms.
From automatic time-tracking on calls, to AI phone call transcripts and summaries and deep integrations with 20+ practice management systems, VXT helps attorneys save time and money, mitigate risk, reduce paperwork and deliver a better client experience.
On average, VXT saves attorneys approximately one hour per day on admin, allowing them to focus more on the work that matters.
Since launching five years ago, VXT has grown rapidly, supporting more than 9 million calls and is trusted by thousands of attorneys around the world.
About Lead Docket
Lead Docket is a legal-specific, cloud-based lead management platform from Filevine.
The software helps teams capture, track, and convert leads into signed cases, ensuring no opportunity slips through the cracks.
With smart intake workflows and intuitive tools, Lead Docket makes every step of the client journey more efficient.
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