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Access support
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Written instructions:
Getting help
1. Ask your team administrator: We recommend checking with your admin first. They can often solve team-specific issues instantly.
2. Use the support button: Click the Support button in the bottom left-hand corner of VXT. This opens our help center where you can:
- Search our documentation for guidance.
- Chat with Aardvark AI (bottom right) for instant answers from our knowledge base.
- Request a human: If the AI can't help, ask it to connect you to our support team. We will follow up via email shortly.
3. Email us directly: You can also email us at [email protected]. We offer support 24 hours a day, 5 days a week.