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Add your phone numbers
complete
Written instructions:
Now that we have an active subscription, we can start adding in phone numbers.
- Click on “Admin” in the bottom left of your screen.
- Click on “Phone numbers” in the admin menu.
- Click on “Add phone” in the top right hand corner.
- You can either choose to add a “New phone number” or “Bring existing numbers”
To add a new phone number:
- Click on “New phone number”.
- Select the kind of phone number you want and the are of number you are looking for.
- Upload your proof of address if required.
- Give the phone number a name (e.g Luke’s phone numbers).
- Assign the phone number to the required user.
- Click “Finish”.
To bring existing phone number:
- Click on “Bring existing phone numbers”
- Select the country that the numbers you are bringing belong to
- Open up the porting form and fill out a porting request.
- We'll handle the rest and keep you updated as to the status of your port.
Manage what happens when someone rings a number:
By default, a number will ring the user that was assigned to that number.
- Click on your number, this will open the number settings.
- Click on “Ring assignee” in the current active call flow.
- Here you can select a default call flow or create your own custom call flow.
- To create a custom call flow please follow the resources here.