Add your phone numbers

Now that we have an active subscription, we can start adding in phone numbers.

1. Click on “Admin” in the bottom left of your screen.
2. Click on “Phone numbers” in the admin menu.
3. Click on “Add phone” in the top right hand corner.
4. You can either choose to add a “New phone number” or “Bring existing numbers”

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To add a new phone number:

1. Click on “New phone number”.
2. Select the kind of phone number you want and the are of number you are looking for.
3. Upload your proof of address if required.
4. Give the phone number a name (e.g Luke’s phone numbers).
5. Assign the phone number to the required user.
6. Click “Finish”.

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To bring existing phone number:

1. Click on “Bring existing phone numbers”
2. Select the country that the numbers you are bringing belong to
3. Open up the porting form and fill out a porting request.
4. We'll handle the rest and keep you updated as to the status of your port.

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Manage what happens when someone rings a number:

By default, a number will ring the user that was assigned to that number.

1. Click on your number, this will open the number settings.
2. Click on “Ring assignee” in the current active call flow.
3. Here you can select a default call flow or create your own custom call flow.
4. To create a custom call flow please follow the resources here.