Step
9
of
9
Access support
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A laptop or desktop device is required in order to complete these lessons.

Step
9
of
9

Access support

Getting help

1. Ask another team administrator: We recommend checking with an admin first. In case the issue can be solved immediately within your team.

2. Use the support button: Click the Support button in the bottom left-hand corner of VXT. This opens our help center where you can:

  • Search our documentation for guidance.
  • Chat with Aardvark AI (bottom right) for instant answers from our knowledge base.
  • Request a human: If the AI can't help, ask it to connect you to our support team. We will follow up via email shortly.

3. Email us directly: You can also email us at [email protected]. We offer support 24 hours a day, 5 days a week.

Stuck? Reply to your welcome email and your implementation manager will help. If something in VXT isn't working, use the Support button or email [email protected].