Should your law firm use call recording?

VXT, the AI notetaker built for law firms, has announced an integration with iManage, one of the most widely used cloud-based document management systems for legal teams. The integration takes conversations from calls and meetings and turns them into structured file notes that can be saved directly to the correct matter in iManage.

VXT, the AI notetaker built for law firms, has announced an integration with PracticePanther, one of the most widely used law practice management platforms. The integration saves notes from phone calls and meetings, along with time entries, into the correct matter in PracticePanther.

VXT, the AI notetaker built for law firms, has announced an integration with NetDocuments, a leading cloud-based document management system for legal teams. The VXT-NetDocuments integration brings conversations from phone calls and meetings into NetDocuments as a structured file note.

Six months ago, two of our team members came to me, separately, to share the same news: they were going to be dads. It was a happy moment, but it was also the moment I realised VXT didn't have a parental leave policy. Until then, we didn’t need one. So we asked ourselves what we should do.

Our current pricing was introduced in August 2024. Since then we have released 30+ significant app updates. To allow us to invest even more in improving VXT, we’re increasing our prices.

WorkCloud, a legal technology consultancy and long-standing Actionstep implementation partner, and VXT, a phone system built specifically for law firms, have announced a strategic partnership to help firms modernise their client communication and time capture.The partnership brings together WorkCloud’s experience supporting more than 400 law firms across Australia and New Zealand as they move to cloud-based practice and document management systems, with VXT’s legal-specific phone system that integrates directly with practice management software such as Actionstep.

Most attorneys lose $15,000 a year on unlogged phone calls. Here's how automatic time tracking captures the time spent on phone calls and pays for itself within weeks.

VXT Co-Founder and Chief Technology Officer (CTO) Lucy Turner has been named the 2026 Xero Hi-Tech Young Achiever of the Year at the New Zealand Hi-Tech Awards.The award recognises her technical leadership, judgement under pressure, and the part she has played in building one of the country's fastest-growing tech companies from Christchurch.As Co-Founder and CTO of VXT, Lucy leads the engineering behind a phone system that has now processed more than 20 million calls with 99.99% reliability.

AI notetakers can give you a clean transcript and a tidy summary, but for law firms that's only half the job — the other half is getting notes into the right matter and capturing billable time without adding 20 minutes of admin. We tested the AI notetakers most law firms are considering in 2026 to see which ones actually hold up.

In this article, we’ll explore how AI notetakers work, why lawyers are ditching handwritten notes, and how forward-thinking firms are using these tools as part of their broader tech stack to win back their time.

In this guide, we’ll break down what call recording disclosure actually is, why it matters, and how to approach it in a way that keeps clients at ease while protecting your firm. We’ll also provide practical scripts and implementation ideas for inbound and outbound calls, ensuring your process remains consistent no matter who picks up the phone.

In this article, we’ll explore why relying on memory and handwritten notes is a gamble your firm shouldn't take. We’ll cover how call recording prevents misunderstandings, confirms verbal instructions, and shuts down disputes before they start. Most importantly, we’ll explain why where you save those recordings is just as critical as the recording itself.

Legal leaders everywhere are grappling with the same challenges but don’t often get the chance or the space to step back, ask questions, swap stories, and share what’s actually working. After hosting events in New Zealand, Australia, Austin, London, and Boston, we finally made it to Melbourne, a city we’ve been wanting to bring File Notes Live to for years.

Legal leaders everywhere wrestle with the same set of challenges: navigating big technology decisions, keeping their people supported through change, and building firms that can scale without burning everyone out. Following events across New Zealand, Australia, Austin, London, and Boston, we finally made it back home, hosting our first-ever File Notes Live in Christchurch.

With the holiday season right around the corner, it's important to make sure your clients can continue to reach your firm and receive timely assistance.VXT’s Call Flow Builder lets you create custom call flows so your clients' calls always go to the right place, whether your offices are closed, operating at reduced hours, or if urgent matters can be redirected to on-call staff. Don’t leave it to the last minute. Plan ahead now and follow these steps to set up your holiday call flows, avoid any year-end hiccups, and give both your clients and your team a holiday season they can actually enjoy.

Our first-ever File Notes Live event in London brought together an incredible group of forward-thinking legal professionals to discuss how technology can help firms grow (without burning out their teams along the way).

Law firm leaders everywhere wrestle with the same issues: too much on their plate, too many tools to choose from, and not enough time to work on their business, rather than practising in it. Getting the chance to step back, ask questions, swap stories, and share what’s actually working is what brought a group of forward‑thinking legal professionals together for our latest in-person File Notes Live event in Boston.