Make waiting on hold more enjoyable

Turn hold time into a great first impression with music or messages that share updates or answers to FAQs.

Keep clients on the line and reduce frustration

‍Engaging music and helpful information reduce hang-ups and reassure callers they’re in good hands before the conversation even starts. This creates a more positive experience for your clients (even when they can’t be answered right away).

Build your firm’s identity

‍Custom hold music is more than background noise. It’s a chance to show your firm’s personality. From soothing piano to energizing beats, the right soundtrack reinforces your brand and creates a memorable experience.

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Frequently asked questions

No FAQ's at the moment. Got a question? Contact us at [email protected]

Still got questions?

See our documentation page for more information on this feature.
See support documentation

Integrated with your legal software

Smokeball
 integration
Smokeball
Actionstep
 integration
Actionstep
8am MyCase
 integration
8am MyCase
Clio
 integration
Clio
LEAP
 integration
LEAP
Filevine
 integration
Filevine
Lawmatics
 integration
Lawmatics
EvolveGo
 integration
EvolveGo
Mitimes
 integration
Mitimes
Lead Docket
 integration
Lead Docket
PracticePanther
 integration
PracticePanther
OneLaw
 integration
OneLaw
Lawcus
 integration
Lawcus
NetDocuments
 integration
NetDocuments
Unity
 integration
Unity
iManage
 integration
iManage
4.9
"Ease of use, integration with our practice management software and great team supporting their product."
4.5
"VXT is an effective and user-friendly addition to our toolkit."
4.8
"Easy set up with the VXT team, who  were available the whole way through. The software is really easy to use"

Start customizing your hold music today

Enhance your caller experience with personalized music that reflects your brand.