Calling built for MyCase
VXT's MyCase integration allows you to automatically capture time from phone calls, sync your contacts and save file notes about each call.
Automated File Notes
Be smarter with your time and automate your file notes to be saved against a particular matter.
Time Tracking Automation
Optimize your billable hours from phone calls by allowing VXT to automatically complete your time entry after each call.
Record and transcribe your phone calls
Our call recording and transcription feature makes it easy to record important calls. VXT can automatically transcribe your call recordings, making it easy to review specific parts of the conversation at a later date. Recording your calls can be a great tool to mitigate risk and make resolving client disputes easier.
Capture more time
20% of billable time goes unrecorded. Our integration with MyCase automatically captures time entries from every call across mobile and desktop. Time recording is essential even if it's non-billable (fixed fees or pro bono) so that you can understand the costs. Your staff will love automatic time recording.
Understand who's calling & click to call
We sync your contacts from MyCase and display names against caller IDs so you know who's calling when you answer the phone. With instant access to the caller's name and information, you never have to ask "John, who?" ever again. With contacts available in VXT you can search by name in the app when you want to make a call. You can also call straight out of MyCase. Clicking on supported links will open the VXT app and initiate a call in seconds.
MyCase is a cloud-based legal practice management software designed to help law firms efficiently manage their daily operations. It offers tools for case management, billing, time tracking, client communication, and document organization, all within an easy-to-use platform. MyCase streamlines workflows and enhances collaboration, allowing legal professionals to focus on delivering exceptional client service.
Our integration with MyCase includes:
- Automated time tracking: Automatically log time for each call, ensuring accurate billing and time management
- Call recording & transcription: Record and transcribe calls, linking them to relevant cases in MyCase.
- Contact synchronization: Sync MyCase contacts to display caller IDs and easily search within VXT.
- SMS integration: Send and receive SMS messages within VXT, with automatic syncing to MyCase.
- Click-to-call: Launch calls directly from MyCase using VXT, streamlining communication.
- Mobile & desktop access: Access VXT’s MyCase integration on both mobile and desktop devices.
Overview
MyCase is a cloud-based legal practice management software designed to help law firms efficiently manage their daily operations. It offers tools for case management, billing, time tracking, client communication, and document organization, all within an easy-to-use platform. MyCase streamlines workflows and enhances collaboration, allowing legal professionals to focus on delivering exceptional client service.
Our integration with MyCase includes:
- Automated time tracking: Automatically log time for each call, ensuring accurate billing and time management
- Call recording & transcription: Record and transcribe calls, linking them to relevant cases in MyCase.
- Contact synchronization: Sync MyCase contacts to display caller IDs and easily search within VXT.
- SMS integration: Send and receive SMS messages within VXT, with automatic syncing to MyCase.
- Click-to-call: Launch calls directly from MyCase using VXT, streamlining communication.
- Mobile & desktop access: Access VXT’s MyCase integration on both mobile and desktop devices.
How Tangi Carter uses VXT and MyCase to save hours every week on admin tasks
Tangi Carter, the owner of Tangi Carter & Associates Law Firm in Mississippi, usually dismisses sales emails without much thought. But one day, an email immediately grabbed her attention. Unlike the usual generic pitches, this email highlighted VXT's VoIP integration with MyCase—an essential tool at her firm. Tangi felt this was an opportunity worth exploring. What started as a curious look into a new tool quickly became a game-changer, leading to significant improvements in managing client communications and casework.
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