Dialpad alternative for law firms

VXT is a phone system built for law firms. Call notes, time entries and SMS, saved straight to your legal software.

Save 10 minutes after every call

After every call, VXT writes the file note, saves it to the matter in your legal software, and drafts the follow-up email.

Bill for time you're already spending

VXT tracks the time you spend on calls and meetings and creates the time entry for you, saved against the right matter in your legal software.

Give clients your full attention

Take the call without taking notes. VXT keeps an accurate record of everything that was said.

What’s the difference?

VXT
Phone Plan
Dialpad
Connect Pro
Price (USD/user/month)
$
45
$25
Min users
1 user
3 users
Built for
Law firms
Sales teams and contact centers
Legal integrations
21
+
None built by Dialpad
File notes saved to matter
Yes
No
Follow-up email drafted for you
Yes
No
Time entries created automatically
Yes
No
AI call summaries
Included
Included
Power dialer
No
Dialpad Sell, from $39/user/month

Integrated with the software your firm runs on

Smokeball
 integration
Smokeball
Actionstep
 integration
Actionstep
8am MyCase
 integration
8am MyCase
Clio
 integration
Clio
LEAP
 integration
LEAP
Filevine
 integration
Filevine
Lawmatics
 integration
Lawmatics
EvolveGo
 integration
EvolveGo
Mitimes
 integration
Mitimes
Lead Docket
 integration
Lead Docket
PracticePanther
 integration
PracticePanther
OneLaw
 integration
OneLaw
Lawcus
 integration
Lawcus
NetDocuments
 integration
NetDocuments
Unity
 integration
Unity
iManage
 integration
iManage

When Dialpad is the better choice

Dialpad is built for sales teams and contact centers, and its AI is genuinely good. If that's the job, it'll serve you better than VXT.

Your firm needs HIPAA and a signed BAA.

You need a contact center with live coaching and call scoring.

You want to try a phone system yourself before talking to anyone.

When VXT is the better choice

VXT is a phone system built for law firms. If that's your firm, it'll do what Dialpad can't.

You need a file note and a time entry on the matter after every call.

You want the summary saved to the matter, not left in the phone app.

You don't want to pay a third party for the legal integration.

Choosing the best option for your team

Can I keep my existing phone numbers?
Yes. VXT supports number porting, so you can bring your existing numbers with you. How long it takes depends on the country your numbers are registered in.
What is VoIP?

Unlike traditional systems that rely on physical phone lines, VoIP uses the internet to make calls. This means VoIP (Voice over Internet Protocol) offers more features, scalability, and cost savings. It’s also easier to set up and maintain compared to legacy systems.

What is VXT?
VXT is a phone system built for law firms. It records and transcribes calls, writes a summary, creates a time entry, and saves both to the right matter in your legal software — Clio, Actionstep, LEAP, Smokeball, Filevine, NetDocuments, iManage and more. It also drafts the follow-up email for you to send.
Which phone system is right for my team?
VXT is built for law firms. Call notes and time entries save to the matter in your legal software. Dialpad is built for sales teams and contact centers. Its AI transcribes and summarizes every call on every plan, and it holds HIPAA, SOC 2 and ISO 27001, which VXT does not.
Does Dialpad integrate with my legal software?
Not directly. Dialpad builds no legal integrations itself. Getting a call summary into Clio, Smokeball or Filevine means buying a connector from a separate company and paying for it per user on top of Dialpad. There is no route at all to LEAP, MyCase, NetDocuments or iManage.
Which is better for a small law firm?
Dialpad looks cheaper at $25, but a small firm also pays for the connector that gets the notes into its legal software. VXT includes that, has no seat minimum, and creates the time entry as well as the note.

Practice law, not paperwork

VXT works on the device you're using. It’s free to get started.