Insights straight to your inbox
Get a weekly snapshot of firm-wide calls and messages.
Improve your firm’s operations
Spot issues early and track trends over time to determine call patterns and peaks in client communication so you can plan coverage accordingly.
Workload visibility
With insights into call durations, missed calls, and peak call times, you can see who’s handling the most calls, and where workload can be better distributed.
No logins or spreadsheets required
VXT analytics emails are user-friendly, providing decision-makers with quick, actionable insights.
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Frequently asked questions
You can always access historical data in your VXT analytics dashboard at any time and export your full call data.
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Analytics emails include the users who placed or answered the most and fewest calls since the last report. It also includes a report of all your calls and SMS records since the last report, ensuring you get an easy overview of all the calls your firm is making.
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By default, everyone with access to view analytics will receive analytics emails. However if you'd like to change this you can do so in the app to send analytics emails only to set emails.
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Still got questions?
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