VXT Voicemail is discontinued

As of 27 June 2025, VXT users can no longer create new voicemail inboxes.

Existing inboxes will continue to work for existing users. However, we intend to shut down VXT Voicemail for existing users in the future.

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A brief history

When we launched VXT Voicemail in August 2019, voicemail was slow and clunky. We built VXT to fix that.

VXT became New Zealand's first cross-platform voicemail app. Over the years, tens of thousands of people trusted VXT Voicemail to help them manage their messages.

At a time when voicemail was time-consuming and inefficient, VXT was easy to use. That core principle sticks with us today.

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Why we're retiring VXT Voicemail

VXT Voicemail was a great product, but a bad business. Without change, we couldn't have support our team or our users for very long. So we pivoted, and launched VXT Phone in March 2021, a phone system for lawyers.

Lawyers spend half of their time at work on paperwork that comes from phone calls. So, we built VXT Phone to automatically complete that paperwork using integrations with legal software and AI.

Since our pivot, we have experienced rapid growth. That growth allowed us to continue to provide VXT Voicemail longer than we otherwise would have, but now it's time to say goodbye.

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What does this mean for me?

If you’re an existing VXT Voicemail user, here’s what you need to know:

Your service will continue to work for now
Your current voicemail inbox(es) will continue to operate as usual. You can still receive messages and access your voicemail history in the VXT app.

No new inboxes
We’ve removed the ability to create new voicemail inboxes or activate new voicemail plans.

Plan availability
Your current plan will continue to function with any voicemail inboxes that you have.

Start considering alternatives‍

We will shut down VXT Voicemail for existing users in the future, so please start looking for alternatives.

Need help?
If you have questions about VXT Voicemail, get in touch at support@vxt.co.nz.