New Xero integration, outbound MMS & better analytics

Integrations

• Xero Practice Manager
  • Our new Xero Practice Manager integration is live! Sync your contacts into VXT, and save time entries and notes about your calls to jobs in Xero Practice Manager.
• MyCase
  • Case notes now include the date and time of your call.
• Recruit Wizard
  • Call notes can now include Recruit Wizard note types.
• Save summaries only
  • Added a new option to let you save a call summary to an integration without including the full transcription of the call.
  • Choose your transcription and summary sync setting in Admin → Configuration → Integrations.

MMS

• Outbound MMS
  • File attachments like photos and documents can be sent using the attachment button from the SMS composer.
  • These are sent as links so that you don’t have to pay extra MMS rates, only your SMS rate.

Call queue

• Minimised call queues
  • When there aren’t any calls in your queue, we’ve made your floating queue smaller so that it doesn’t get in your way.

Bugs

• Introduced extra help when there are problems signing in to the desktop app using Safari, and signing in using Microsoft.
• Fixes to a variety of bugs including missing calls in analytics reports, and integration contacts showing after you disable contact syncing.